Terms of Service
Effective date: November 12, 2026
These Terms of Service (“Terms”) govern your use of coolcatfence.com and the communications and services provided by Cool Cat Fence LLC (“Cool Cat Fence,” “we,” “us,” or “our”), including our SMS / text messaging program. By using our website, submitting a form, or opting in to text messages, you agree to these Terms and to our Privacy Policy. If you do not agree, please do not use our website or services.
1. Eligibility
You must be at least 18 years old to use our website, request services, or opt in to our text messaging program. By using our website or opting in, you confirm that you are 18 or older.
2. Use of Our Website
You agree to use our website only for lawful purposes and to provide accurate information when you submit a form. You may not attempt to interfere with the website, access it by automated means for harmful purposes, or use it to send spam or unlawful content.
3. Estimates and Services
Information on our website, including prices, examples, and online or instant estimates, is provided for general information only and is not a binding offer. The scope, price, schedule, and warranty for any project are set out in a written estimate or contract signed by you and Cool Cat Fence, which controls if it conflicts with these Terms.
4. SMS / Text Messaging Program
Program description. Cool Cat Fence sends two types of text messages to customers and prospective customers who opt in:
- Customer care messages: responses to estimate and warranty requests, appointment scheduling and reminders, project updates, and customer support. Job applicants who opt in may receive messages about their application and interview scheduling.
- Marketing messages: special offers, discounts, and promotions, sent only to people who separately opt in to marketing messages.
How to opt in. You opt in by submitting a form on our website with the optional SMS consent checkbox(es) checked. You may uncheck either box before submitting, and consent to receive text messages is not a condition of purchasing any goods or services.
Message frequency. Message frequency varies depending on your request, project, and the messages you have opted in to.
Message and data rates. Message and data rates may apply. Any charges from your mobile carrier are your responsibility.
How to opt out. You can cancel the SMS service at any time. Text STOP to the number that messaged you (you may also reply CANCEL, END, QUIT, or UNSUBSCRIBE). After you send STOP, we will send you one message to confirm that you have been unsubscribed, and you will not receive further text messages from us unless you opt in again.
Help and customer support. If you need help, reply HELP to any message, call us at (206) 657-7798, or email info@coolcatfence.com.
Carrier disclaimer. Mobile carriers are not liable for delayed or undelivered messages. Message delivery is subject to effective transmission by your mobile carrier and is not guaranteed.
Changes to your number. If you change or deactivate your mobile phone number, please text STOP from the old number or contact us so we can update our records.
Privacy. Your phone number and SMS consent are handled as described in our Privacy Policy. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.
5. Intellectual Property
All content on this website, including text, photos, videos, logos, and graphics, is owned by or licensed to Cool Cat Fence and is protected by copyright and trademark laws. You may view and print pages for your personal, non-commercial use, but you may not copy, republish, or distribute our content without our written permission.
6. Reviews and Submissions
If you submit a review, photo, or other content to us, you confirm that you have the right to share it and you allow Cool Cat Fence to use it in connection with our business, including on our website and social media.
7. Third-Party Links
Our website may contain links to third-party websites, such as review platforms, social media, and financing partners. We do not control and are not responsible for their content or practices.
8. Disclaimer of Warranties
Our website and its content are provided “as is” and “as available,” without warranties of any kind, to the fullest extent permitted by law. Warranties for fence installation and repair work are provided only under your written contract and our warranty terms.
9. Limitation of Liability
To the fullest extent permitted by law, Cool Cat Fence will not be liable for any indirect, incidental, special, or consequential damages arising from your use of our website or text messaging program, including delayed or undelivered messages.
10. Governing Law
These Terms are governed by the laws of the State of Washington, without regard to its conflict of law rules. Any dispute will be handled in the state or federal courts located in King County, Washington.
11. Changes to These Terms
We may update these Terms from time to time. Updated Terms will be posted on this page with a new effective date. Your continued use of our website or text messaging program after an update means you accept the updated Terms.
12. Contact Us
Cool Cat Fence LLC
11521 E Marginal Way S, Suite 120
Tukwila, WA 98168
Phone: (206) 657-7798
Email: info@coolcatfence.com
See also our Privacy Policy.
