Seattle’s Only Steel Metal Panel Fence Installer

 
 
 
 
  
 
Excellent4.94051 reviews
 
4.9
 
Excellent4051 reviews
 
 Write a review 
 
 
 
  
 
 
 
 
 
 
 
 
 
 Posted on Google  
 
  
 
 
 Frank Thompson 
 
0 days ago
 
 
 Trustindex verifies that the original source of the review is Google. 
David is great the cost of materials is just way out my comfort.  I was not expecting  47 K  dollars for metal fence then I had him see what cedar would be and 25K is crazy. Thanks for coming out and being very professional if my financial changes I will call you.
Thanks
F. Thompson
  
 
 
 
 
 
 Posted on Google  
 
  
 
 
 Paul Mutemi 
 
0 days ago
 
 
 Trustindex verifies that the original source of the review is Google. 
+0
Here's one for Cool Cat Fence, ready to paste:

"We hired Cool Cat Fence to replace the cedar fence at our home in Mukilteo, and we couldn't be happier with the result. It wasn't a straightforward job — nearly 400 feet of fencing, a double swing gate, and a section along a sloped cliff edge — but the crew handled every part of it professionally and with real craftsmanship. Communication was clear from the estimate through to completion, the team showed up when they said they would, and the finished fence looks fantastic and feels built to last. The whole process, including financing, was smooth and straightforward. We'd gladly recommend Cool Cat Fence to anyone looking for quality fence work done right.
  
 
 
 
 
 
 Posted on Google  
 
  
 
 
 Robert Vasquez 
 
0 days ago
 
 
 Trustindex verifies that the original source of the review is Google. 
+0
Very quick install exactly as I requested.
  
 
 
 
 
 
 Posted on Google  
 
  
 
 
 Jared Hebert 
 
2 days ago
 
 
 Trustindex verifies that the original source of the review is Google. 
+6
Artem and his apprentice did a great job, and I truly appreciate the work they put into our fence installation.

Unfortunately, my overall experience with Cool Cat Fence was not entirely positive.

I felt pressured by the salesman to make a decision before he left our home because of a promotional offer that included free steel posts and a lifetime warranty. The pressure was significant enough that I actually had to excuse myself from the room and explain directly to the sales representative that I felt pressured by the way the offer was being presented. We were made to feel like we needed to commit right then to take advantage of the deal. However, I am currently seeing the exact same promotion advertised on Facebook, which makes that pressure feel unnecessary and misleading. If the promotion is still available, I don’t understand why we were made to feel like we had to make an immediate decision.

On top of that, our project was delayed because the necessary people were not scheduled to come out and mark the utility lines on our property in a timely manner. This was frustrating and added unnecessary delays to a process that should have been better coordinated.

I want to give credit where it is due because Artem and his apprentice did excellent work.

However, I believe the sales experience, communication, and scheduling process need improvement. The quality of the installation matters, but so does how customers are treated and how expectations are managed from the beginning. I hope Cool Cat Fence takes this feedback seriously and works toward making the overall customer experience as good as the work their installation crew provides.
  
 
 
 
 
 
 Posted on Google  
 
  
 
 
 Susan dorrity 
 
2 days ago
 
 
 Trustindex verifies that the original source of the review is Google. 
Met with Jared and he was polite… and honest…! Although he couldn’t accomplish what I wanted he gave me great advice!
  
 
 
 
 
 
 Posted on Google  
 
  
 
 
 michael Hayes 
 
2 days ago
 
 
 Trustindex verifies that the original source of the review is Google. 
+1
After interviewing 4 different companies we settled on Cool Cat and we are so happy we did. Our fence job required a number of custom quirks due to our need to have an animal escape proof fence. The Cool Cat team worked overtime to get the job right and did not charge us a penny more. Exceptional job-a big thank-you to Irwin, Jose, Antonio, and Reuben.
  
 
 
 
 
 
 Posted on Google  
 
  
 
 
 Wendy Geurin 
 
3 days ago
 
 
 Trustindex verifies that the original source of the review is Google. 
+1
Absolutely fantastic team to work with. I highly recommend. Everyone on the team was super professional and the communication was divine. I had a cedar fence put in with metal posts.
  
 
 
 
 
 
 Posted on Google  
 
  
 
 
 singhay kunlao 
 
3 days ago
 
 
 Trustindex verifies that the original source of the review is Google. 
From beginning to end, everyone at cool cat made the process very easy & pleasant. Jose & his team were fast and efficient. Good communication as well. Fence looks great 👍

Khan B
  
 
 
 
 
 
 Posted on Google  
 
  
 
 
 Pat Watson 
 
3 days ago
 
 
 Trustindex verifies that the original source of the review is Google. 
Excellent job
  
 
 
 
 
 
 Posted on Google  
 
  
 
 
 Suzanne Travis 
 
3 days ago
 
 
 Trustindex verifies that the original source of the review is Google. 
+1
Following a very pleasant and informative sale pitch we had our new fences and gates installed in a timely, efficient and expert manner.  Everything cleaned up afterwards and minium damage to plants and shrubs.   Definitely met the expectations promised.
  
 
 
 
 
 
 
 
 
 Verified by Trustindex  
Trustindex verified badge is the Universal Symbol of Trust. Only the greatest companies can get the verified badge who has a review score above 4.5, based on customer reviews over the past 12 months. Read more